Terms of service

Terms of Service

1. Overview By visiting and purchasing from The Red Room ("we", "us", "our"), you agree to the following terms and conditions. Please read them carefully before placing an order.

2. Eligibility By using this website and placing an order, you confirm that you are 18 years of age or older. Our products are intended for adults only. We reserve the right to cancel any order where we have reason to believe this condition has not been met.

3. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions and images are as accurate as possible, but we do not warrant that they are error-free.

4. Pricing All prices are listed in South African Rand (ZAR) and are subject to change without notice. We reserve the right to refuse or cancel any order placed at an incorrect price.

5. Payment We accept secure online payments only. All transactions are encrypted and processed through trusted payment providers. We do not store your payment details.

6. Privacy & Discretion Your privacy is our priority. We do not share your personal information or purchase history with third parties. All orders are shipped in plain, discreet packaging.(Plain brown or white unbranded box) Please refer to our Privacy Policy for full details.

7. Intellectual Property All content on this website — including images, copy, and branding — is the property of The Red Room and may not be reproduced without written permission.

8. Limitation of Liability To the fullest extent permitted by law, The Red Room shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

10. Changes to Terms We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the revised terms.

11. Contact For any questions regarding these terms, please contact us at Info@theredroom.co.za